Refund Policy

We want you to be happy with IPTV Smarters. This Refund Policy explains our money-back guarantee and how refunds work.

7-day money-back guarantee

Every paid subscription is backed by a 7-day money-back guarantee. If the Service is not working for you and our support team cannot resolve the issue, you can request a full refund within 7 days of your purchase.

How to request a refund

Email [email protected] with your order email and a short description of the problem. Our team will first try to fix any issue (most problems are quick to solve); if we cannot, we will process your refund.

Processing time

Approved refunds are returned to your original payment method, typically within 5–10 business days depending on your bank or provider.

Exceptions

• Requests made more than 7 days after purchase.
• Issues caused by an unsupported device or an internet connection below the recommended speed, where the Service itself is working.
• Free trials (no payment is taken).

Contact

For any refund question, contact [email protected].